What’s Up with WhatsApp? Out of Control Business Communications

The use of private E-message platforms, such as WhatsApp and Telegram, for conducting company business poses a growing threat to businesses due to the lack of compliance with policies for storing and maintaining records, as well as the potential for misuse when sensitive information about deals is shared, which calls for boards and corporate management to educate and train personnel about the use of electronic correspondence and update corporate handbooks and policies to renew dos and don’ts of crafting messages, rules of etiquette, buzz words to avoid, and the need to protect sensitive data.

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